inside Knowledge Management
... starts with thinking, not with documentation.
The inside knowledge base
From Single Source of Truth to Sources of Trust
Knowledge is not made reliable simply by having everything in one place.
Trust is only built when experiences and results are systematically categorised, verified and further developed.
The inside knowledge base makes it clear what a piece of content stands for, the context in which it was created and how it relates to other content:
TOPICS
Knowledge in the making
Topics provide a clear framework for ongoing knowledge work. Here, work progress, clarifications and insights become visible within the appropriate context – whether through open discussion within communities or structured collaboration between teams.
- • Record practical knowledge where it is generated
- • Making the need for clarification and the current state of development clear
- • Prepare content for future use, consolidation and linking
Topics show what is currently taking shape – not what is definitively established.
FUNDAMENTALS
Knowledge that matters
Fundamentals turn verified findings into a reliable point of reference. Here, concepts, models, processes and standards are set out in a way that provides guidance beyond individual situations.
- • Record reference information in binding form
- • Decisions based on a common understanding
- • provide verified content for reuse and further development
Fundamentals provide guidance – a common position emerges from a range of assessments.
SOURCES
Make knowledge proveable
Sources reveal the basis on which statements, topics and principles are founded. They provide evidence of origin, supporting documents and proof, so that information can be verified, contextualised and used with confidence.
- • Ensure that the origin and evidence can be traced
- • Make statements verifiable and reliable
- • Build trust through transparent references
Sources do not state what is true – they show what knowledge is based on.
The inside Knowledge Stack
A compass for reliable knowledge work – for people, teams and AI agents.
The inside Knowledge Stack demonstrates how information is transformed into robust knowledge. It reveals the levels at which knowledge is created, categorised, verified, shared or put to effective use.
This provides guidance for people – and a reliable context for AI agents.
The Stack offers practical guidance on:
- identifying typical weaknesses in the knowledge system.
- developing new fields of knowledge.
- providing relevant context for AI agents.